• Email : patanjaliiasacademypatna@gmail.com
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Privacy Policy

Your privacy is important to us.

The User (defined below) of this Application (defined below), agrees to be bound by this privacy policy (“Policy”). In the event the terms and conditions of the Policy are not agreeable to the User, the User is requested to refrain from using this Application.

Patanjali IAS Academy (“Developer”) is concerned about the privacy of the data and information of the Users accessing the Application, Patanjali Civil Academy, and the other associated/ancillary applications, websites and services managed by the Developer (“Application”) and otherwise engaging with the Developer through the Application.

This Policy is a legally binding document between the User and Developer. The terms of this Policy will be effective upon the User's acceptance of the same (directly or indirectly in electronic form, by use of the Application) and will govern the relationship between the User and Developer.

This Policy forms an electronic contract within the provisions of the Information Technology Act, 2000 (“IT Act”), the rules made thereunder and the amended provisions pertaining to electronic documents/records in various statutes as amended by the IT Act, from time to time. This Policy does not require any physical, electronic or digital signature.

This Policy shall, at all times be read and construed in consonance and along with the terms of use and access available at (“T&Cs”).

Developer will not differentiate between who is using the device to access the Application, so long as the log in/access credentials match with yours. In order to make the best use of the Application and enable your Information (defined below) to be captured accurately on the Application, it is essential that you have logged in using your own credentials.

This Policy highlights inter alia the type of data shared/collected from a User in the course of the User’s usage of the Application. The Policy further intends to apprise the User of the purposes for which the data of the User is collected and the Application’s policy with regard to sharing such personal information with third party entities.

1. COLLECTION OF INFORMATION

Developer may during the course of the User’s usage of the Application collect the following personal and non-personal information and such other information from the Users for accessing the Application (“Information”), as part of the voluntary registration process, any on-line survey or interaction on the Application or combination thereof, as may be required from time to time. The Information shall be collected in order to conduct operations on the Application. The Application collects or can request the below mentioned Information from the Users:

1.1 Personal Information:

  • (a) Name of the User;
  • (b) Phone number (mobile and/or residence and/or alternative) of the User;
  • (c) Gender of the User;
  • (d) Date of birth of the User;
  • (e) Address (official/residence/other) of the User;
  • (f) Email Id (primary/alternative) of the User;
  • (g) Personal information received from social networking sites through which the User has registered to the Application including name, profile picture, email address or friends list, and any information made public in connection with that social media service;
  • (h) Personal information from the mobile device of the User such as their contact list including the name, phone number and the email address of the contact;
  • (i) Internet protocol (IP) address of the User; and
  • (j) Sensitive personal data such as passwords and payment details.

1.2 Non-Personal information:

  • (a) Details of internet or telecom service provider of the User;
  • (b) Location of a User;
  • (c) Type of internet browser being used by the User; and
  • (d) Such other information that may be required to access and operate the Application.

2. REPRESENTATION AND WARRANTIES

Every User hereby represents and warrants to the Developer that:

  • (a) all Information provided by the User is true, correct, current and updated;
  • (b) all Information provided by the User and the provision of such Information by the User does not in any manner violate any third-party agreement, law, decree, order or judgement;
  • (c) all Information provided by the User does not belong to any third party, and if it does belong to a third party, the User is duly authorized by such Third Party to use, access and disseminate such Information;
  • (d) the officers, directors, contractors or agents of Developer shall not be responsible in any manner whatsoever with regard to the authenticity or veracity of the Information that a User may provide to the Application; and
  • (e) the User shall indemnify and hold harmless Developer and each of its officers, directors, contracts or agents and any third party relying on the Information provided by the User in the event the User is in breach of this Policy.

Developer represents and warrants to every User that:

  • (a) it shall not collect the User’s sensitive personal data unless such sensitive personal data is collected for a lawful purpose for which such collection of data is necessary;
  • (b) it shall not retain any sensitive personal data for longer than such sensitive personal data is required or can be lawfully used;
  • (c) in the event Developer collects Information directly from the User, Developer shall make reasonable effort to apprise the User of the purpose of such collection of Information, the intended recipient of the Information and the details of the agencies collecting and retaining the Information; and
  • (d) it has in place the security practices and procedures prescribed under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (“IT Rules”).

3. PURPOSE AND USE OF INFORMATION

All Information collected/stored by the Application shall be used for:

  • (a) providing information about new educational products and services to the Users;
  • (b) to continually improve the existing Application and service offerings;
  • (c) to conduct research and surveys;
  • (d) to implement the necessary security practices to ensure that all personal data are protected;
  • (e) to administer the User accounts in normal course of business;
  • (f) to contact the Users in case where fraud, illegal activities or breach of privacy is recorded;
  • (g) to enable the employees of or persons acting on behalf of the Developer to communicate with the User, as and when necessary, in order to provide the services requested by such User;
  • (h) such other purposes that Developer, at its sole discretion, however subject to the principles contained in this Policy, may deem fit.

4. SHARING OF INFORMATION

Every User hereby expressly agrees that Developer may share the Information collected from such User with its affiliates, employees, and such other individuals and institutions located within or outside India from time to time to ensure efficient management of Application traffic, to detect and prevent identity theft and other illegal acts, and to respond to legal, judicial, quasi-judicial law enforcement agencies or in connection with an investigation on matters related to public safety, as required and permitted by law and for such other purposes that the Developer may deem fit from time to time.

5. DATA RETENTION

Developer shall retain Information for as long as is reasonably necessary in relation to the purposes for which this data was collected. In many instances, Developer shall retain Information that is necessary for operation of the Application by the User, which may include maintaining this Information beyond when the User ceases using the Application.

However, all Information pertaining to chats and student side test attempts shall be retained by Developer for a minimum period of 2 years from date of receipt of such Information, after which such Information, if deemed fit by the Developer, shall be erased from the Developer servers and databases.

6. COOKIES AND THIRD-PARTY APPLICATION LINKS

6.1 The Application sends cookies (small files containing a string of characters) to your computer, thereby uniquely identifying your browser. Cookies are used to track your preferences, help you login faster, and aggregated to determine user trends. This data is used to improve offerings, such as providing more content in areas of greater interest to a majority of users.

6.2 Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. Some features of the Application may not function properly if your cookies are disabled.

6.3 The Application may also contain links to other third-party applications. Such third-party applications are governed by their respective privacy policies, which are beyond Developer's control. Once the User leaves Developer's servers, use of any information provided by the User is governed by the privacy policy of the operator of the application the User is visiting, which may differ from Developer's own privacy policy.

7. SECURITY PRACTICES AND PROCEDURES

Developer adopts reasonable security practices and procedures to include, technical, operational, managerial and physical security control measures in order to protect the Information in its possession from loss, misuse and unauthorized access, disclosure, alteration and destruction.

8. AMENDMENT

The Developer may amend this Privacy Policy as it may deem fit from time to time, to reflect changes in the law, Application, products, and services offered by Developer. Therefore, it is your responsibility to check this Privacy Policy periodically for changes. Your continued use of the Application following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes.

9. GRIEVANCE REDRESSAL

If you find any discrepancies or have any grievances in relation to the collection, storage, use, disclosure, and transfer of your Information under this Privacy Policy, you may contact us at the contact information provided below:

Email Address: patanjaliacademy@gmail.com

10. MISCELLANEOUS

10.1 This Policy is to be read in conjunction with and shall be deemed to be part of the Application’s terms and conditions of use.

10.2 The validity, interpretation, construction, and performance of this Privacy Policy shall be governed by and construed in accordance with the laws of India. The Developer and the User agree that all disputes will be subject to arbitration in accordance with the Arbitration and Conciliation Act, 1996. The seat of arbitration shall be Ranchi, and the language of the arbitration shall be English. The award of the arbitrator shall be final and binding on the parties.